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  • Writer's pictureBrian Cummings

How to Download Amazon Reviews: A Step-by-Step Guide

Updated: Nov 1, 2023

When shopping on Amazon, customer reviews can be an invaluable resource for making informed purchasing decisions. However, browsing through hundreds or even thousands of reviews can be time-consuming. Fortunately, there are ways to download Amazon reviews for easier analysis and comparison.


One option for downloading Amazon reviews is to use a browser extension such as Amazon Reviews Downloader or Amazon Review Export New V3. These extensions allow users to automatically download product reviews in a CSV file format, which can be easily imported into other programs for analysis. Users can also filter reviews by date range and star rating to focus on the most relevant feedback.


Another option for downloading Amazon reviews is to use third-party review analysis tools such as FeedCheck or Export Comments. These tools allow users to enter an Amazon product link and download all associated reviews in an Excel file format. This can be especially useful for sellers looking to analyze their own product reviews or for researchers studying consumer behavior and trends.


On another note - ensuring product safety is crucial for avoiding negative reviews on Amazon. Make sure to read our article on Amazon product safety and compliance here.


Additionally, don't miss our comprehensive service offerings and transparent pricing structure here.


Understanding Amazon Reviews


Amazon reviews are a crucial aspect of e-commerce that can either make or break a product's success. They are a form of user-generated content that provides valuable feedback to potential buyers regarding a product's quality, features, and performance. Understanding Amazon reviews is essential for sellers who want to improve their products and increase sales.


Product Reviews

Product reviews are a type of Amazon review that specifically pertains to a product. They are written by customers who have purchased and used the product. Product reviews can be positive, negative, or neutral and are accompanied by a star rating system that ranges from one to five stars.


Star Ratings

Star ratings are a quick way for customers to evaluate a product's quality. They range from one to five stars, with five being the best. The overall star rating is calculated by averaging all of the product's reviews. A high star rating can increase a product's visibility and sales, while a low rating can have the opposite effect.


Author

The author of an Amazon review is the customer who wrote it. Amazon allows customers to leave reviews anonymously or under a pseudonym. However, the author's name is displayed if they choose to use their real name.


Negative Reviews

Negative reviews are an inevitable part of Amazon reviews. They can be detrimental to a product's success, but they also provide valuable feedback to sellers. Negative reviews can highlight areas where a product needs improvement, allowing sellers to make necessary changes and improve the product's overall quality.


In conclusion, Amazon reviews are an essential aspect of e-commerce that provides valuable feedback to potential buyers. Understanding Amazon reviews is crucial for sellers who want to improve their products and increase sales. By paying attention to product reviews, star ratings, the author, and negative reviews, sellers can gain insight into their product's strengths and weaknesses and make necessary improvements.


The Importance of Amazon Reviews


Amazon reviews are a critical component of the Amazon marketplace. They provide valuable feedback to potential buyers, help sellers improve their products, and can even impact a product's search ranking. Reviews are an essential part of the buying process, as they provide real-life validation for a product's quality, performance, and likeness to its photos that shoppers rely on to decide about making a purchase.


Positive reviews can have a significant impact on a product's sales. A study by Spiegel Research Center found that products with reviews had a 270% higher chance of being purchased than those without. Moreover, products with an average rating of 4.2 to 4.5 stars out of 5 were more likely to be purchased than those with a perfect 5-star rating. This suggests that buyers are more likely to trust products with a mix of positive and negative reviews, as it indicates that the reviews are genuine.


Reviews also provide valuable feedback to sellers, allowing them to identify areas for improvement and make changes to their products. Negative reviews can be particularly helpful, as they highlight specific issues that need to be addressed. By addressing these issues, sellers can improve their products and increase customer satisfaction, leading to more positive reviews in the future.


Finally, reviews can impact a product's search ranking on Amazon. The Amazon algorithm takes into account a variety of factors when determining search results, including the number of reviews, the average rating, and the recency of the reviews. Products with more reviews and higher ratings are more likely to appear at the top of search results, making them more visible to potential buyers.

In conclusion, Amazon reviews are a critical component of the Amazon marketplace. They provide valuable feedback to buyers and sellers alike, impact a product's search ranking, and can even influence purchasing decisions. As such, it is essential for sellers to encourage their customers to leave reviews and to take feedback seriously to improve their products and increase sales.


You might also be wondering if you can request product reviews from your buyers. In that case, read our article on how to request a review on Amazon here.


Tools for Downloading Amazon Reviews


There are several tools available for downloading Amazon reviews. These tools can help you extract reviews from Amazon and save them in a format that is easy to analyze. In this section, we will discuss some of the most popular tools for downloading Amazon reviews.


Amazon Review Exporter

Amazon Review Exporter is a popular tool for downloading Amazon reviews. It is a Chrome extension that allows you to download reviews from any Amazon product page. Once you have installed the extension, you can download all reviews for a product into a CSV file with just a few clicks. You can also filter the reviews by date range and star rating to get the reviews that are most relevant to you.


ScrapeHero

ScrapeHero is another tool that can be used to download Amazon reviews. It is a web scraping tool that allows you to extract data from any website, including Amazon. With ScrapeHero, you can extract reviews from Amazon and save them in a CSV file. You can also filter the reviews by date range and star rating to get the reviews that are most relevant to you.


Review Downloader

Review Downloader is a tool that allows you to download Amazon reviews in bulk. It is a paid tool that allows you to download up to 10,000 reviews at a time. With Review Downloader, you can download reviews from any Amazon product page and save them in a CSV file. You can also filter the reviews by date range and star rating to get the reviews that are most relevant to you.

In conclusion, there are several tools available for downloading Amazon reviews. These tools can help you extract reviews from Amazon and save them in a format that is easy to analyze. Amazon Review Exporter, ScrapeHero, and Review Downloader are some of the most popular tools for downloading Amazon reviews.


Steps to Download Reviews from Amazon


Downloading Amazon reviews can be a useful way to analyze customer feedback and improve products. Here are the steps to download reviews from Amazon:


Locating the ASIN

The first step is to locate the ASIN (Amazon Standard Identification Number) of the product you want to download reviews for. This can be found in the product URL or on the product page. The ASIN is a unique identifier for each product on Amazon and is necessary for downloading reviews.


Applying Filters

Before downloading reviews, it may be helpful to apply filters to narrow down the results. Amazon allows users to filter reviews by star rating, date range, and verified purchase. This can be done on the product page under the "Customer Reviews" section.


Using Amazon Review Exporter

One tool that can be used to download Amazon reviews is Amazon Review Exporter. This is a browser extension that can be installed on Google Chrome. Once installed, navigate to the product page and click the extension icon. This will open a window where users can select the desired reviews and download them in a CSV file. The downloaded file will contain information such as review rank, title, content, author, and publishing date.


Using ScrapeHero

Another option for downloading Amazon reviews is ScrapeHero. This is a web scraping tool that can extract reviews from Amazon and other websites. Users can input the product URL and select the desired filters. The tool will then extract the reviews and provide them in a CSV file.

Overall, downloading Amazon reviews can be a helpful way to gain insights into customer feedback. By following these steps and using tools such as Amazon Review Exporter and ScrapeHero, users can easily download and analyze reviews for any product on Amazon.



Downloading Reviews in Different Formats


There are different ways to download Amazon reviews. One of the most common methods is to download them in CSV or Excel format. This section will explain how to download Amazon reviews in both formats.


Downloading Reviews in CSV Format

CSV stands for Comma Separated Values. It is a simple file format used to store tabular data, such as a spreadsheet or database. To download Amazon reviews in CSV format, you can use a browser extension like Amazon Reviews Exporter. Here are the steps:

  1. Install the Amazon Reviews Exporter extension on your browser.

  2. Go to an Amazon product page.

  3. Open the extension and start downloading.

  4. The reviews will be downloaded in a CSV file.

The CSV file will contain the following information:

  • Review rank

  • Title

  • Review content

  • Author (reviewer's name)

  • Reviewer's status: real customer or not

  • Publishing date on Amazon

You can open the CSV file in a spreadsheet program like Microsoft Excel or Google Sheets. You can also use the file to import the reviews into a database or other software.


Downloading Reviews in Excel Format

Excel is a popular spreadsheet program developed by Microsoft. To download Amazon reviews in Excel format, you can use a similar method as for CSV. Here are the steps:

  1. Go to an Amazon product page.

  2. Copy the product page URL.

  3. Go to ExportComments.com.

  4. Paste the URL and click "Start Export Process."

  5. The reviews will be downloaded in an Excel file.

The Excel file will contain the same information as the CSV file. You can open the Excel file in Microsoft Excel or other spreadsheet programs. You can also use the file to import the reviews into a database or other software.


In conclusion, downloading Amazon reviews in CSV or Excel format is a simple process that can be done with the help of browser extensions or online tools. The files can be used to analyze the reviews, import them into other software, or keep them for future reference.


Downloading Reviews from Multiple Marketplaces


Downloading Amazon reviews is a great way to gather feedback on products and improve customer satisfaction. However, what if you sell on multiple marketplaces? Can you download reviews from all of them? The answer is yes, and here's how.


First, it's important to note that each marketplace has its own review system. For example, Amazon has its own review system, while Walmart has a different one. Therefore, you'll need to find a tool that can download reviews from multiple marketplaces.


One such tool is FeedCheck. FeedCheck allows you to export reviews from multiple marketplaces, including Amazon, Walmart, and more. To use FeedCheck, simply sign up for an account and connect your marketplaces. From there, you can export reviews in a variety of formats, including CSV and Excel.


Another tool that can download reviews from multiple marketplaces is Helium 10. Helium 10's Review Downloader allows you to download reviews from Amazon, Walmart, and other marketplaces. Simply set your parameters, such as the date range and star rating, and click extract. The reviews will be downloaded in a CSV file.


Lastly, if you prefer a more manual approach, you can download reviews from each marketplace individually. Simply go to the product page on each marketplace, copy the URL, and use a tool like Export Comments to download the reviews in an Excel file.


In conclusion, downloading reviews from multiple marketplaces is possible with the right tools. Whether you prefer an automated or manual approach, there are options available to help you gather feedback and improve your products.


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Frequently Asked Questions


How do I extract customer reviews on Amazon?

After logging in, navigate to the “Performance” tab and select “Reports.” Here, choose the “Customer Reviews Export” option. You can then pick between manual or automated export options, depending on your preference (though, it's important to note that some accounts might not have this feature). Set your desired parameters, like date range filters and any other criteria needed for the download. Finally, spend a few minutes reviewing all the relevant details of each review associated with your items in the Seller Central dashboard.


What is Amazon review scraping?

Review scraping involves collecting customer feedback data from various online sources through web scraping tools or APIs. This includes gathering reviews from social media platforms and review pages such as Amazon, eBay, G2, Capterra, and others.


Where are my Amazon reviews stored?

Initially, register for a Professional selling plan and join Brand Registry. In Seller Central, navigate to the Brands tab, select "Build Your Brand," and then scroll to locate the customer reviews feature. To use the tool, click “Get started with Brand Reviews”. If the customer reviews feature isn't visible, reach out to Amazon support for assistance.


Is it possible to export Amazon reviews to a CSV file?

Yes, it is possible to export Amazon reviews to a CSV file using various tools such as Review Downloader and Amazon Review Exporter. These tools allow you to download reviews in bulk and export them to a CSV file for further analysis.


How can I download Amazon reviews with Helium 10?

To download Amazon reviews with Review Downloader, you need to install the Helium 10 extension and navigate to the product page for the ASIN you want to download reviews for. Click on the Helium 10 icon in the upper right-hand corner of the browser to open the extension menu and click the blue arrow next to Review Downloader to expand the options menu. From there, you can select the reviews you want to download and export them to a CSV file.


What tools can I use to scrape Amazon reviews?

There are many tools available that can be used to scrape Amazon reviews, such as Review Downloader, Amazon Review Exporter, and Export Comments. These tools allow you to download reviews in bulk and export them to a CSV file for further analysis.


Can I export reviews from Amazon Seller Central?

Yes, you can export reviews from Amazon Seller Central by navigating to the Orders > Manage Orders section and selecting the orders that have reviews. From there, you can export the reviews to a CSV file for further analysis.


How do I collect customer reviews on Amazon?

To collect customer reviews on Amazon, you can use tools such as FeedbackExpress, Kibly, AMZFinder, Feedbackz, BQool, SageMailer, and FeedbackFive. These tools help you to automate the process of requesting reviews from customers and managing your Amazon feedback.


Do Amazon reviews ever get deleted?

Yes, Amazon reviews can get deleted for various reasons, such as if they violate Amazon's community guidelines or if they are found to be fake or fraudulent. However, Amazon does not disclose the specific reasons why a review has been deleted.


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