top of page
  • Writer's pictureBrian Cummings

How To Close Amazon Seller Account: Step-By-Step Guide

If you're thinking about closing your Amazon Seller Account, it's important to do it right to avoid any loose ends.


Whether you're changing business paths or just taking a break, closing your account is a significant step.


Don't worry, though; our step-by-step guide will show you how to close your account smoothly, ensuring you understand every part of the process.


Ready to learn more? Read on for our complete guide to help you close your Amazon Seller Account with ease.


How To Prepare Before Closing Your Amazon Seller Account

Before closing your Amazon seller account, it's important to cancel any active subscriptions or services, remove outstanding orders and issue refunds, delete sensitive account information, save or export data, request a final payment, and reflect on your experience as a seller.


If you want to transfer the ownership of your account to another owner instead, we have a guide that you can read to help you with that process.


Cancel Active Subscriptions or Services

Go to 'Settings' in your Seller Central account. Look for any subscriptions or services you have. This might include Amazon's professional selling plan, advertising services, or third-party tools.


Make sure you aren't paying for anything you won't use after your account is shut down. Check if there are any final bills to settle before you fully terminate your online seller account.


Stopping these services means they won’t renew and charge you again.


Keep a record of all the cancellations. You’ll want proof just in case questions come up later about what you did close and when. Give yourself enough time to see that every service has been properly stopped before moving on with closing down your Amazon seller profile completely.


Remove Outstanding Orders and Issue Refunds

Before closing your Amazon Seller account, it's crucial to remove any outstanding orders and issue refunds promptly. Log in to your Seller Central account, go to the Orders tab, and choose Manage Orders.


Select the order you need to cancel or refund, then click on "Cancel Order" or "Issue a Refund" accordingly. Be sure to communicate with affected buyers regarding the cancellation and provide them with a prompt refund for any returned items.


This helps maintain positive customer relationships even as you prepare to close your account.


Contact Involved Parties

Before closing your Amazon Seller account, reaching out and informing all parties involved in your business is vital. Notify suppliers, service providers, employees, and any other relevant stakeholders about the closure of your account.


Clear communication with these parties will help avoid any confusion or disruptions to ongoing operations. You can ensure a smooth transition while closing your Amazon Seller account by informing everyone in advance.


Once you have contacted all involved parties, proceed with the next steps required to close your Amazon Seller account effectively.


Delete Sensitive Account Information

Remove all personal and sensitive information linked to your Amazon Seller account to protect your privacy. Navigate to the Account Info section inside Seller Central, and ensure that you have deleted any personal data, financial details, or other confidential information from your profile.


Take extra care to safeguard your security by thoroughly erasing all sensitive account information associated with your Amazon seller account.


Ensure the deletion of any personally identifiable information (PII), such as addresses, phone numbers, and bank details, before closing your Amazon seller account. Be proactive in deleting any saved credit cards or financial records from your seller profile for added security measures.


Save or Export Data

Before closing your Amazon Seller account, saving or exporting any critical data is important. This includes sales records, customer information, and inventory details. Access your Seller Central account and navigate to the Reports tab.


From there, you can generate and download reports for order fulfillment, payments, refunds, tax documents, and more. Make sure to store this information securely on your personal device or a trusted cloud storage service to retain access after closing your seller account.


When organizing your data for exportation from Amazon’s platform, ensure that all relevant financial reports are accurate and up-to-date before initiating the closure process.


It's also advisable to keep copies of any essential communication records with customers or suppliers outside of Amazon's messaging system to safeguard crucial business information.


Request a Final Payment

To request a final payment, log into your Amazon Seller Central account and review all pending payments.


Make sure to resolve any outstanding issues with buyers or Amazon before initiating the closure process.


To ensure a smooth transition, clearing any remaining funds in your account is crucial by requesting a final disbursement of your earnings from Amazon.


Access the 'Payments' tab in your Seller Central account and follow the instructions to initiate the disbursement of your remaining balance.


Once you've requested the final payment, confirm that all transactions are settled, including refunds and chargebacks, before proceeding with closing your Amazon Seller account.


Reflect on Your Experience

After requesting a final payment and ensuring all necessary steps have been taken, it's time to reflect on your experience as an Amazon seller. Take a moment to review the journey of managing your online business on this platform.


Consider the lessons learned, challenges overcome, and successes achieved during your time as an Amazon vendor.


Think about how you can apply these experiences to future endeavors or what new opportunities may lie ahead for you. Reflecting on your experience can provide valuable insights that will help you grow and succeed in your future e-commerce ventures.


What Happens After You Close Your Amazon Seller Account

After you close your Amazon seller account, you will lose access to all data and communication with buyers. Additionally, you will be ineligible to use other accounts and may need to start over with a new account if necessary.


So if you just want to take a break, consider putting your store in Vacation Mode instead of deleting it. But if you’ve really want to close your account, here are the things that you might want to consider:


Loss of Access to Data

Closing your Amazon Seller account results in the loss of access to all sales data, customer information, and order histories. This means you won't be able to view or retrieve any past transactions, buyer details, or business insights from your closed account.


Without this data, you may face challenges if you need to refer back to previous orders, customer interactions, or sales performance for record-keeping or analysis purposes.


It's crucial to save or export all essential data and reports before closing your Amazon Seller account permanently.


Ensure that you have backups of important information such as financial records, inventory details, and customer communications stored securely outside of the platform.


Inability To Communicate With Buyers

When you close your Amazon Seller account, you will lose the ability to communicate with buyers about any ongoing issues or orders. This means that if there are any pending inquiries or concerns from buyers, you won't be able to address them directly through the platform.


It's essential to prioritize resolving any outstanding buyer issues before closing your account to ensure a smooth transition and positive experience for your customers.


Without access to your Amazon seller account, you won't be able to respond to new messages from potential buyers or provide customer support for past purchases. It's crucial to plan ahead and proactively handle any ongoing communication with buyers before initiating the closure process.


Ineligibility To Use Other Accounts

Once you close your Amazon Seller account, keep in mind that you will be ineligible to use other accounts for selling on the platform. Amazon does not allow individuals who have closed their seller accounts to open new ones using the same information or credentials.


It's essential to consider this before proceeding with the closure process and to plan accordingly for future selling activities.


Starting over on Amazon as a seller requires creating a new account with different details and information. This means updating all necessary business and personal data with distinct credentials, including banking information and product listings.


Need To Start Over

Start anew if necessary. Begin afresh if required. Commence a new endeavor from the start. Launch a fresh beginning as needed. Take the first step once more if essential.


Reset and embark on a new journey if it's time to begin again. Start over with renewed energy and determination, focusing on future opportunities.


Cannot Reopen Closed Account

After closing your Amazon seller account, it's essential to be aware that you cannot reopen a closed account. Once the closure process is initiated and confirmed, there is no option to reverse it or revive the same account.


This means that if you decide to end your online retail presence on Amazon, you will need to start over with a new seller account should you wish to sell on the platform again.


Therefore, before finalizing the closure of your current account, consider all aspects and implications as restarting would require setting up a fresh account from scratch.


When considering closing your Amazon Seller account, remember that once closed, reopening the same account is not an available option. It's crucial to assess whether this decision aligns with your business goals and if starting anew would be feasible for you.


Final Thoughts

In closing, deleting your Amazon Seller account involves several crucial steps. Remember to cancel subscriptions and resolve outstanding orders before you proceed. Contact all involved parties, delete sensitive information, and save important data.


Lastly, request the closure of your account through the Amazon website and reflect on your experience as an Amazon seller.


FAQs on How To Delete Amazon Seller Account 


1. How do I permanently delete my Amazon account?

You can permanently delete your Amazon account by visiting the "Close Your Amazon Account" link in your account settings.


After signing in, you’ll need to read through the information provided, check the box to confirm you understand the consequences, and then select the "Close My Account" button.


Amazon will then send you an email or a text message to confirm your decision. Respond to that message to finalize the closure of your account.


2. Can you cancel an Amazon seller account anytime?

Yes, you can cancel your Amazon seller account at any time. To do so, you'll need to go to your Seller Central dashboard, select 'Settings', then choose 'Account Info'.


From there, you'll find the option to close your account. However, ensure that any outstanding balances, transactions, or customer issues are resolved before canceling the account.


3. Why can't I close my Amazon seller account?

You may be unable to close your Amazon seller account if you have unresolved issues such as pending transactions, undelivered orders, outstanding balances, or open cases with customers.


Make sure all these matters are settled and your balance is at zero before attempting to close your account. Additionally, ensure that all subscriptions or listings are canceled, as these can also prevent account closure.


4. How long does it take to delete an Amazon account permanently?

After you confirm the closure of your Amazon account via the email or text message sent by Amazon, it usually takes up to 48 hours for the account to be closed permanently.


However, some information may be retained as required by law and for legitimate business purposes.

146 views0 comments

Comentarios


Do You Need FBA Prep, Storage, or Returns Management?

With over 10 years of experience in FBA Prep and Logistics, warehouses all over the west coast, and our own custom software solutions. We're confident we can help accelerate your FBA Success. We'd love to talk with you, just give us a call at +1-844-644-0088 or click the link to our contact form. 

bottom of page